Mauritian conviviality is preserved, with 1m distance

Msv Mauritius Kindness V2

Since March 2020, many borders have closed to the Covid-19 virus. The traveller’s philosophy has evolved and we adapt to your expectations. Our commitment is to your safety. Mauritius has closed its doors since the beginning of this global pandemic. Our objective is to preserve our citizens as well as our travellers, who are still subject to a fourteen year pandemic. These preventive measures will allow you to feel safe and at home in your fully equipped holiday villa. Enjoy your stay in peace at Mythic Suites & Villas!
Thanks to its initial configuration and our recent improvements, the Mythic Suites & Villas Resort now offers an accommodation solution that respects the new principles of social distancing and hygiene linked to the Covid 19 epidemic. Mythic Suites & Villas has also received the “Travel Safe” certification from the Tourism Authority of Mauritius. Consult the document
We offer individual villas with private swimming pools, thus limiting as much as possible the areas of contact with other people than those with whom you are staying.

For your safety, we have put in place a new adapted Quality Charter, based on the following sanitary measures:

I. At the entrance to the Resort:
– Maintaining safe distances between each person within the Resort
– A “Safety Kit” is given to you with a bottle of hydroalcoholic gel and protective masks made in Mauritius (depending on available stocks)

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II. Arrival in your holiday villa:
– Your check-in is done directly in your villa, without going to the reception
– On request and if needed, breakfasts are delivered to the door of your villa and so are some meals
– Groceries can be delivered to your villa prior to your arrival
– Cleaning standards have been tightened in line with WHO recommendations. Each villa is thoroughly cleaned after the departure of each guest and left empty at least 24 hours before the arrival of the next guests
– The concierge is available 7/7 by phone and or/on Whatsapp in video call
– All our supports are laminated and have a QR Code allowing you to discover the content from your mobile phone. As a result, these laminated supports are disinfected before your arrival,

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III. Club house & communal pool:
– Our club house is open to all, in compliance with safety measures
– You can sit on the terrace, in our lounge/library or on your deckchair by the pool with serenity, a minimum distance of 1m is provided
– The communal pool has a chlorine level that guarantees healthy water
– After each use, the areas are disinfected
– Beach and pool towels are provided in your villa

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IV. Sports room:
– Disinfectant gel and wipes are available,
– Access to the gym on reservation,
– A maximum of 4 people are allowed in the gym,
– After each sports session, disinfection is provided by our housekeeping service,

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V. Restaurant L’Atelier & Chef à Domicile service:
– Our menu is available in digital format, via QR Code
– Tables are located at least 1m away from each other
– All team members, in the dining room and in the kitchen, are equipped with masks and gloves
– For security reasons, you will be asked for your contact details when you come to L’Atelier
– The Chef à Domicile service is always available for our travellers, in compliance with health measures

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VI. Excursions and activities (on or off site):
– The services of the SPA are available only by prior reservation,
– Partner taxi services will pick you up directly from the airport with masks, protective gloves and hydro-alcoholic gel,
– We advise you to organise your stay before your arrival to be able to book your excursions in advance (some activities offer a specific health protocol with a limited number of participants)

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VII. General measures:
– Our Housekeeping service has received specific training in the use of cleaning products, disinfectants and approved protocols according to OMS recommendations
– Our Concierge service has received training in the respect of barrier gestures, hygiene measures and reinforced precautions

 

Traveller’s Opinion : Jayne – February 2021
We have enjoyed a long term stay for one month. Lovely suite, great pool, what made it special was JC and his team. Excellent service from genuinely friendly staff.
Great hotel bar, Large suites, Helpful concierge, Quiet room, Design hotel

Traveller’s Opinion : Van – February 2021
Beautiful place to relax, no disturbance, well spent holiday, friendly staff, very clean place, thnks leo and nandini for their great service. Keep it up guys.

Traveller’s Opinion : Jonhaddy – March 2021
Absolutely stunning place. The villas and penthouse are my personal favorite. They offer a wonderful escape from the daily life and the furniture and deco is so wonderful.
It is the attention to details that makes this place so special. The service is fabulous and the staff is so familial and fill with joy that you feel at home from the moment you step in la conciergerie.